FAQ

Fqtz Accelerator provides detailed router configuration tutorials, supporting major router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, OpenWrt, etc. The configuration steps typically include: 1) Logging into the router management interface; 2) Navigating to the acceleration client settings; 3) Importing the configuration file provided by Fqtz Accelerator; 4) Entering your Fqtz Accelerator account credentials. Once configured, all devices connecting to that router’s WiFi will automatically receive accelerator protection without the need to install clients on each device individually.

Yes, Fqtz Accelerator is specifically optimized for streaming performance. Our high-speed nodes can smoothly stream 4K Ultra HD video content. Fqtz Accelerator regularly updates its server IP pool to ensure stable streaming access. However, please note that Fqtz Accelerator does not encourage users to violate any streaming platform's terms of service.

Thanks to the efficient design of the WireGuard protocol, Fqtz Accelerator has a minimal impact on internet speed. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In some instances, if your ISP throttles specific types of traffic (like video streams or P2P), using Fqtz Accelerator may actually increase speed, as the encryption connection prevents ISP deep packet inspection (DPI) and traffic recognition.

Yes, the Lightning Version of Fqtz Accelerator supports up to 6 devices connected simultaneously, while the Premium Version supports up to 10 devices. This means you can use accelerator protection on your phone, computer, tablet, smart TV, and more, without any additional fees. If you need to protect more devices, it's recommended to configure Fqtz Accelerator on your router, which will secure all family devices at once.

Public WiFi is a high-risk scenario for data theft by hackers. Once you connect to Fqtz Accelerator, all of your internet traffic is transmitted through an AES-256 encrypted connection, making it impossible for anyone on the same WiFi network to read your data, even during man-in-the-middle attacks or sniffing attempts. Fqtz Accelerator also provides an auto-connect feature that activates accelerator protection when an insecure WiFi network is detected.

Yes, Fqtz Accelerator’s no-logs policy has been independently audited by the internationally recognized security auditing firm Cure53. The audit team conducted a comprehensive review of Fqtz Accelerator’s server infrastructure, codebase, and operational procedures, confirming that Fqtz Accelerator does not log any identifiable user data. The complete audit report is publicly accessible on the Fqtz Accelerator website.

Yes, Fqtz Accelerator provides a native Linux command-line client that supports major distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, Arch Linux, etc. Installation methods include one-click installation via APT/YUM repositories, as well as manual installation of .deb or .rpm packages. The Linux client supports all core features, including WireGuard protocol, split routing, and Kill Switch.

Yes, the Premium Version of Fqtz Accelerator includes a dedicated static IP address. Static IPs are particularly useful for scenarios such as remote access to corporate networks or NAS, running online services that require a fixed IP, and avoiding verification challenges due to frequent IP changes. The static IP is assigned solely to you and is not shared with other users.

Fqtz Accelerator includes a comprehensive leak protection mechanism: DNS leak protection ensures all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing your real IP via WebRTC; and IPv6 leak protection ensures IPv6 traffic is also secure. You can verify your protection status using the built-in leak testing tool in the Fqtz Accelerator client or by visiting third-party detection websites.

Fqtz Accelerator’s proprietary obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technologies. In environments with strict network restrictions, Fqtz Accelerator's obfuscation mode can help users overcome blocks and restore access to a free internet. However, please be reminded that Fqtz Accelerator advocates for responsible accelerator use in compliance with local laws and regulations.

Fqtz Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing a cryptocurrency payment option provides additional anonymity. All payment channels are processed through PCI DSS-certified secure gateways to ensure your payment information is secure.

Fqtz Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include North America (over 30 cities in the US and 5 in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), as well as the Middle East and Africa (UAE, South Africa, Turkey).

Yes, Fqtz Accelerator provides Chrome and Firefox browser extensions. The browser extensions run lightweight and only encrypt traffic within the browser (without affecting other applications). They are especially suitable for scenarios that require quick switching of IP locations, such as cross-border shopping comparisons. The browser extensions also include built-in WebRTC leak protection and ad-blocking features.

Fqtz Accelerator offers multiple customer support channels: 1) 24/7 online chat — visit the Fqtz Accelerator website to chat with support in real-time, with an average response time of under 2 minutes; 2) Email support — send an email to support@vpnjs.net for a response typically within 24 hours; 3) Help center — includes hundreds of detailed tutorials and troubleshooting guides. Our support team provides bilingual assistance in Chinese and English.

Fqtz Accelerator’s Lightning and Premium versions come with built-in ad-blocking and malicious site protection features. This functionality operates at the DNS level, blocking loading of ad trackers, malicious domains, and phishing sites through a maintained blacklist containing over 1 million rules, updated daily. This method is more efficient than traditional browser ad-blocking plugins, as it prevents unnecessary connection requests at the network layer.